While a student attending UCF, Ulf Borjesson worked in tech support at FCTL, from 1999 to 2001. After graduation, he worked in the Division of Graduate Studies as Coordinator of computer applications for 5 years. In June, 2007, Ulf joined the IR office staff in the position of Client/Server Senior Operations Analyst. Ulf is originally from Sweden. Currently Ulf's position title is Client/Server Analyst.

Office: 
  Research Pavilion, 12424 Research Parkway, Suite 215
  Orlando, FL 32826-3269
  Phone: 407.882.1587
  Fax: 407.823.4769

• Bachelor of Science, Information Systems Technology
  2001 University of Central Florida

Position Specifications

• Responsible for server administration for IR, OEAS, and UAPS servers; work at the highest level of all computer operations phases, including design, development and maintenance of complex server architecture and operating system software.
• Maintain departmental database, web, and file servers with applicable software including user security access; ensure continued uninterrupted service through identification and problem resolution in the client/server environment, incorporating best practice back-up procedures, performance monitoring, installation of patch updates, hot fixes, virus protection, and effective troubleshooting techniques.
• Responsible for the technical support of IR, OEAS, and UAPS offices, to include, troubleshooting and resolving hardware and software problems; systems research to support recommendations for purchase, installation, and maintenance of computers, printers, laptops, software, and other computer related equipment; maintain inventory of hardware and software for all offices to include development and maintenance of aging hardware replacement plan; provide staff training and assistance as needed on hardware and software.
• Serve a technical liaison with functional user groups, Computer Services & Technology, and other technical personnel to coordinate system functionality and efficiencies and to determine impact corresponding departmental and university business processes.
• Interpret IT departmental rules and policies related to IR, OEAS, UAPS and University information systems; develop recommendations for new hardware and software to improve processes and performance to effectively manage the information systems functions.
• Assist with application and web security, to include processing requests to apply, remove, and adjust security; documenting changes in access rights. Assist in maintaining security classes within the data warehouse and RDS, as well as other applications as needed, and documenting all changes made to security classes.